We collect certain information every time you visit our ZF LIFETEC Websites. This information is used for the purposes which we list below. The specific types of personal data we collect depend upon your activities on the ZF LIFETEC Websites, as also further explained below.

1.1 Information that is automatically collected

When you use the ZF LIFETEC Websites we automatically collect and process the following information:

technical session and connection information including IP address of your device; browser type; information about your device, hardware and software; preferences; web pages you visited just before the ZF LIFETEC Websites; pages you viewed on the ZF LIFETEC Websites and dates and times of your visit.

We process and use the data specified above for the purposes of (1) providing the ZF LIFETEC Websites and its functionalities; (2) improving the ZF LIFETEC Website’s features and functionalities; and (3) preventing and detecting misuse and malfunction of the ZF LIFETEC Websites including troubleshooting.

Collection of this type of information occurs inter alia by means of cookies. For more detailed information on the types of cookies and their specific purposes, please see Sec. 2 below.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the contract about the use of the ZF LIFETEC Websites; or (2) ZF LIFETEC has a legitimate interest in ensuring the functionality and error-free operation of the ZF LIFETEC Websites and that it is tailored to the user’s needs.

1.2 User requests and contact form

When you fill in the contact form on the website, e.g. to send a request for technical information, we collect the information you provide, which may include:

First name and surname, sex, email address, phone numbers, area of activity, industry category, name and type of your organisation, company’s address.

We process and use the information specified above for the purposes of (1) performing the Terms of Use regarding the ZF LIFETEC Websites and any and all rights and obligations thereunder; (2) tailoring the ZF LIFETEC Websites and the content to your needs; and (3) communicating with you by sending you technical notices, updates, security alerts and support and administrative messages, respond to your questions and requests and provide customer service.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF LIFETEC Websites; or (2) ZF LIFETEC has a legitimate interest in ensuring the functionality of the ZF LIFETEC Websites and that it is tailored to the user’s needs.

1.3 Personal data from other sources: Social media plugins and networks

When using our ZF LIFETEC Websites we allow you to share information with social media sites using so-called social plugins. Social networks are able to retrieve personal data, independently of whether you interact with the plugin or not.

For this reason, when we use social plugins on our websites from social networks we integrate them in the following way: When you visit our websites, the social plugins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plugin to establish a direct connection to the server of the respective network. If you are logged onto a social network while visiting ZF LIFETEC Websites with social media plugins embedded in them, the network can collect and store information about such visit and link it to your social media user account. If you want to avoid this, please log out of the network before activating the social plugin. Once you log out, the data retrieved from your visit to the ZF LIFETEC Websites cannot be combined with the data of your social network user account.

ZF LIFETEC has no control over the data collected by social media networks through its plugins. We encourage you to read their privacy policies to learn more about the use and function of social media plugins, the categories of data collected, the purposes it is collected for as well as the social networks’ overall data protection practices.

Social plugins of Facebook
Facebook is provided by Meta Platforms Ireland Limited.; 4 Grand Canal Square; Grand Canal Harbour; Dublin 2 Ireland. You will find information on data protection at Facebook here: https://www.facebook.com/policy .

Social plugins from X (formerly Twitter)
X is provided by X Corp., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. You will find information on data protection at Twitter here: https://x.com/privacy .

Social plugins from LinkedIn
LinkedIn is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. You will find information on data protection at LinkedIn here: https://www.linkedin.com/legal/privacy-policy .

In case you choose to share information on social media, those social media sites give us automatically access to certain personal data retained by them about you consisting of content viewed by you, content liked by you and information about the advertisements you have been shown or have clicked on.

Further, you can access our ZF LIFETEC Websites via a third party service, e.g. you can access our ZF LIFETEC Websites from our social media profiles. In those cases we collect personal data from your social media user account consisting of your first and last name, email address and phone number and any other information you have made public.

We process and use the information specified above for the purposes of improving the ZF LIFETEC Websites’ features and functionalities, as well as for offering you a personalised service.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that ZF LIFETEC has a legitimate interest in ensuring that the functionality of the ZF LIFETEC Websites is tailored to the user’s needs, for targeted marketing purposes and for market research.

You can restrict our access to your personal data by changing your privacy settings on the respective social media sites.

1.4 Further services

You may provide further information to us when you order further services through the ZF LIFETEC Websites; such information may include: delivery address; payment information, etc. The collection and use of such additional information is governed by a separate Data Processing Information for the particular service.

The ZF LIFETEC Websites may offer you the possibility to subscribe to a newsletter or other marketing communications which will be sent to you via email. For this purpose we process and use your name and email address in order to provide you with the newsletter and other subscribed communications. You can subscribe to our IR newsletter under the menu item "Investor Relations". We use a mailing application from EQS Group AG, Karlstrasse 47, D-80333 Munich, www.eqs.com to manage and send the IR newsletter.

The processing and use of personal data for the purpose of subscriptions to newsletters and other marketing communications is based on (1) statutory provisions which justify those operations on the ground that the processing is necessary for the performance of the subscription; or (2) your consent.

We use the double-opt-in-procedure in order to verify your subscription / consent. We store your confirmation in order to document and prove your subscription / consent. You have the right to cancel your subscription / to withdraw your consent at any time without incurring any costs other than the transmission costs in accordance with the basic tariffs. The cancellation / withdrawal of consent shall not affect the lawfulness of processing based on consent before the cancellation / withdrawal.

4. Order of brochures and further promotional materials

You can order brochures and – also in context of specific applications and services provided through the ZF LIFETEC Websites - further promotional and advertising materials on our ZF LIFETEC Websites. We process and use the information you provide (such as your name, address, further contact details as well as the selected brochure) to execute your order and send you the material in the desired manner (via email, postal service etc.).

The processing and use of personal data for these purposes is based on (1) statutory provisions which justify those operations on the ground that the processing is necessary for the performance of the orders; or (2) your consent. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

5. Sharing data within the ZF Group

ZF LIFETEC is a company located in Germany which operates globally and is part of the ZF group of companies, the current members of which are specified here (“ZF Group”). The data you provide to us will be shared within the ZF Group for the purpose of managing your relationship with ZF LIFETEC and the ZF Group.

The sharing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF LIFETEC Websites; or (2) ZF LIFETEC has a legitimate interest in sharing this data within the ZF Group for internal administrative purposes.

Your personal data might be processed outside of your local jurisdiction and the European Economic Area including, in the following countries/regions e.g. US, Mexico, Canada, Ukraine, Turkey, Russia, Greater China, Switzerland, Serbia, Japan, UAE, India, Australia, Singapore, Indonesia, Korea, Thailand, Malaysia, Vietnam, Philippines, South Africa, Algeria, Tunisia, Mauritius, Argentina, Brazil and Columbia. Where we are required not to transfer your personal data out of your local jurisdiction as per the applicable laws on data protection in your local jurisdiction, we will take appropriate measures to ensure the compliance with such requirements.

Any transfer of your personal data to a third country (i. e. which is not a member of EU/EEA) will continue to be in compliance with all applicable data protection laws.

As far as a third country is not recognized by the European Commission or in your local jurisdiction to provide an adequate level of protection, ZF LIFETEC will take appropriate safeguards to ensure adequate protection of your data; e.g. by concluding data transfer agreements with third country recipients comprising standard contractual clauses which in accordance with the decisions of the European Commission provide adequate safeguards and can be requested under privacy@zf.com

Sharing data outside of the ZF Group

In order to provide certain Applications and Services we share your data with particular external parties which perform services on our behalf. We may use third party service providers to offer or facilitate services on our behalf, such as a newsletter service provider, IT-provider, web hosting provider as well as any other service provider which act as data processors and therefore process the data on our behalf and under our instructions. These third parties are prohibited from using your personal data for their own commercial, promotional or any other purposes than those explicitly instructed for and they have to follow our express instructions and comply with appropriate security measures to protect your personal data.

We might disclose personal information when required by law to comply with a current judicial proceeding, a court order or legal process served on us, or as otherwise required by any applicable law, rule or regulation.